Yesterday I had an engine problem on my newly purchased sailboat. I had so many problems with my 1980 Morgan 382 and nothing went as planned on moving it to where I live in Melbourne. Long story short, I ended up motoring it off shore south from St. Pete. The sail plan I had come up failed for all the anchorage locations and inlets to the ICW weren’t accessible due to channels being too shallow or low bridges. So I motored over night and concluded Fort Myers Beach was the best option. I got within about 6 nm from Moss Marina where I was heading to and had engine failure. I called BoatUS and got wonderful service. Paul the tow boat operator was awesome and so helpful. Tonya who I dealt on the phone with was equally helpful. Both went above what I expected. They both gave me a measure of comfort after so many things went wrong and got me to a marina where I could rest and feel safe.
Within a half an hour towboat US was there to tow me back in, Paul tied up my 38 footer brought it back to my dock landed perfectly couldn’t ask for a better captain👍
Amazing service. Got stuck on the Chahasatchpee river from my dads house. i’m on vacation to see my dad and his boats engine died😱 Guys were very good with communication, updating on time. We waited bout an hour, enjoyed the sun tbh and the tow personnel was very professional and accurate. Thus membership saved us $1000 for a tow! Highly reccommend
Paul came quickly to our aid and solved the issue we had. He was courteous and super helpful and skilled. He waited for us to get going and gave us contact info if we had any further problems.
Couldn’t be more pleased with the service. Very communicative, prompt and Paul was very helpful! Wouldn’t own a boat in SW Florida without this service!
Paul came out and helped us while anchored off of the Sanibel lighthouse. Our starter wasn’t turning the engine over. After a couple of taps with hammer and a jump pack it fired right back up.
Thanks for being out there willing to help us when things don’t go the way we expect them to.
If you have a boat you absolutely need to have a TowBoat US membership.