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Meet Our Captains Get to know our professional crew of towing specialists

Capt. Jay McMillin

Capt. Jay McMillin Co-Owner

Capt. Jay McMillin holds a U.S. Coast Guard 50 gross ton Master License, Near Coastal with Assistance Towing Endorsement. Additionally, he is certified as an Oil Spill 1st Responder Hazardous Material Technician (HAZMAT), and a certified scuba diver.

Captain Jay McMillin was born in Pennsylvania, Jay’s family relocated to North Fort Myers in 1960. He has lived in the Fort Myers/Cape Coral area since. Growing up in North Fort Myers, Jay spent countless days fishing the Caloosahatchee River and Matlacha Pass (when he could get a ride to the bridge). Throughout his life, Capt. Jay has continued enjoying the waters of S.W. Fl. Having owned a number of boats, Capt. Jay has fished both the local backwater and offshore his entire life.

Graduating from high school in 1972, Jay started what turned out to be a 33 year career with Publix Super Markets, Inc. During his long career, Jay worked his way up to Store Manager, attending many workshops and special schooling which helped sharpen his managerial and speaking skills. Jay retired from Publix in June of 2005 to purchase TowBoatUS Cape Coral with Richard Paul and fulfill a lifelong dream of working on the water.

Jay and his wife, Roberta Gail, have been married over 38 years and have 2 grown children, Jason and Courtney. He has 3 grandchildren and he hopes to teach them how to fish, throw a cast net (while he still can) and help develop an interest in the great outdoors.

Jay enjoys all outdoor activities, particularly fishing and diving for bugs (Florida spiny lobster) during the sport season every July. He also is an avid fan of the University of Florida sports teams. GO GATORS!!!!

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4.8
Based on 100 reviews
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Ray Bole profile picture
Ray Bole
01:24 16 Apr 26
Very prompt and professional
John Witt profile picture
John Witt
21:22 04 Apr 26
Yesterday I had an engine problem on my newly purchased sailboat. I had so many problems with my 1980 Morgan 382 and nothing went as planned on moving it to where I live in Melbourne. Long story short, I ended up motoring it off shore south from St. Pete. The sail plan I had come up failed for all the anchorage locations and inlets to the ICW weren’t accessible due to channels being too shallow or low bridges. So I motored over night and concluded Fort Myers Beach was the best option. I got within about 6 nm from Moss Marina where I was heading to and had engine failure. I called BoatUS and got wonderful service. Paul the tow boat operator was awesome and so helpful. Tonya who I dealt on the phone with was equally helpful. Both went above what I expected. They both gave me a measure of comfort after so many things went wrong and got me to a marina where I could rest and feel safe.
Estero Island Parasail profile picture
Estero Island Parasail
17:45 04 Apr 26
Great team! A must have for anyone on the water. Paul is fantastic, he knows exactly what to do when you need a tow.
SEL profile picture
SEL
21:24 01 Apr 26
Within a half an hour towboat US was there to tow me back in, Paul tied up my 38 footer brought it back to my dock landed perfectly couldn’t ask for a better captain👍
Joe Banta profile picture
Joe Banta
15:15 29 Mar 26
James knows his stuff. Had engine problems James showed up quickly towed me right to the dock . Very knowledgeable
Mike Murphy profile picture
Mike Murphy
23:10 02 Mar 26
Engine would not start. Paul responded promptly and towed us all the way to our dock!
Jana Barnard profile picture
Jana Barnard
19:01 02 Mar 26
Amazing service. Got stuck on the Chahasatchpee river from my dads house. i’m on vacation to see my dad and his boats engine died😱 Guys were very good with communication, updating on time. We waited bout an hour, enjoyed the sun tbh and the tow personnel was very professional and accurate. Thus membership saved us $1000 for a tow! Highly reccommend
Jane Cooke profile picture
Jane Cooke
17:49 21 Feb 26
Paul came quickly to our aid and solved the issue we had. He was courteous and super helpful and skilled. He waited for us to get going and gave us contact info if we had any further problems.
Jack Cunningham profile picture
Jack Cunningham
18:05 10 Feb 26
Couldn’t be more pleased with the service. Very communicative, prompt and Paul was very helpful! Wouldn’t own a boat in SW Florida without this service!
Anthony Morris profile picture
Anthony Morris
17:27 21 Jul 24
Paul came out and helped us while anchored off of the Sanibel lighthouse. Our starter wasn’t turning the engine over. After a couple of taps with hammer and a jump pack it fired right back up.

Thanks for being out there willing to help us when things don’t go the way we expect them to.

If you have a boat you absolutely need to have a TowBoat US membership.

Thank you again Paul.
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